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March 27.2025
3 Minutes Read

Revolutionizing Fraud Detection: Fiserv and Feedzai's Collaborative Journey

Stylized handshake showing collaborative fraud prevention.

Creating a Fortress: How Fiserv and Feedzai Set a New Standard in Fraud Prevention

In a world where fraudsters are continually evolving their tactics, the story of Fiserv and Feedzai shows how collaboration and innovation can lead to significant improvements in fraud detection. Over the past nine years, these two leaders in financial technology have forged a partnership aimed at creating a safer environment for financial transactions.

The Journey Begins: From a Fractal of Fraud Detection Needs

The partnership between Fiserv and Feedzai started in 2016, primarily to address growing concerns over fraud within Fiserv's networks. As financial services became more integrated, the need for a more reliable fraud detection system became critical. The initial collaborative efforts began with the First Data Star debit network and rapidly expanded to include the Accel and MoneyPass networks, demonstrating the success and necessity of their teamwork.

Understanding the Unique Benefits of This Partnership

Adapting to the dynamic fraud landscape is not an easy feat. The flexibility that Feedzai’s advanced cloud platform brings has allowed Fiserv to improve its fraud detection model by 12%. This continuous enhancement comes from biannual updates that ensure Fiserv’s systems remain vigilant against emerging threats. According to Carol Specogna, Senior Vice President and Head of Debit Networks at Fiserv, the collaborative relationship has drastically matured, enhancing how they approach fraud and risk assessment.

Why Cloud Technology is a Game Changer

By moving to Feedzai's AWS cloud platform, Fiserv has positioned itself as a frontrunner in fraud prevention. This migration signifies a shift from on-premises systems that often lag in performance and adaptability, to a more agile and innovative cloud environment. With capabilities like network predictive fraud scoring (NPFS) that refreshes at least twice a year, Fiserv can better anticipate and combat fraud tactics, ensuring a robust defense for its financial partners.

Lessons Learned: The Power of Partnership

The collaboration between Fiserv and Feedzai is a reminder that in today’s fight against fraud, unity is strength. By sharing knowledge and resources, both organizations are creating a safer financial landscape. This partnership is not just beneficial on a technical level, but also serves as a template for financial institutions to establish similar alliances that enhance their defenses against fraud. As cybercriminals become more sophisticated, the need for such collaborative measures will only grow.

Looking Ahead: The Future of Fraud Detection

The success of this partnership sets a precedent for the financial sector. As they move further into 2025, Fiserv and Feedzai are poised to continue their innovative fraud detection, inspiring other financial institutions to rethink their strategies. Keeping an eye on advancements in technology, data analytics, and artificial intelligence will be crucial as the partners explore new frontiers in fraud prevention.

Final Thoughts: Your Role in the Fight Against Fraud

As individuals, it’s essential to stay informed about how fraud can affect our personal finances. Fraud isn't just a corporate concern; it impacts every consumer. By understanding the tools and technologies financial institutions use, you can better safeguard your assets. Advocating for transparency and collaboration within the financial ecosystem contributes to a stronger defense against this ever-present threat.

As you reflect on this partnership, consider ways you can contribute to a safer financial environment—not just for yourself, but for everyone in your community. Unity in action can make a profound difference in how we combat fraud together.

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12.12.2025

How Using AI Transforms Careers: Insights from Fraud Fighters’ Guide

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11.28.2025

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11.20.2025

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